Need help navigating life’s challenges? NRPL provides information and assistance with a wide range of services. Connect with representatives of professional organizations, highly trained volunteers, and library staff members to find a job, expand your benefits, obtain legal advice, learn your tenant rights, start a business, and more. In addition to the current services listed below, our librarians can help you with online resources.
HEALTH CARE NAVIGATORS FROM THE WESTCHESTER COUNTY DEPARTMENT OF HEALTH
Receive one-on-one assistance with open enrollment to purchase, change or renew coverage in qualified health plan; enroll or renew coverage in Medicaid and Child Health plus; and enroll in the new Essential Plan for lower-income New Yorkers from a Health Navigator from the Westchester County Department of Health. Appointments are recommended; please call (914) 995-6350 or (914) 336-0925. Visit their website for information on appointments here.
ONE-ON-ONE ASSISTANCE WITH E-FORMS, COMPUTER USE AND ACCESSING SOCIAL SERVICES
Walk-in One-on-One assistance available at the library Monday through Saturday 10 am – 12 pm and 2 pm – 4 pm and Thursdays 1 pm – 4 pm and 6 pm – 8 pm (please check our calendar here for weekly hours as days and times may change) in the Help & Learning Center on the 2nd floor or by appointment, call (914) 813-3703. A library staff person is ready to help you with completing online applications, finding social services, setting up an email account, connecting to community resources, and much more. Free.
JOB SEARCH COACHING
A trained job search coach assists individuals looking for a new or improved job by helping with writing resumes and cover letters, identifying suitable jobs, completing online job applications, searching for jobs on the Internet, networking, and honing interview skills and completing follow ups. Learn more about Job Search Coaching here.
PACE WOMEN’S JUSTICE CENTER FREE LEGAL ASSISTANCE: DOMESTIC VIOLENCE AND ELDER ABUSE
Attorneys from the Pace Women’s Justice Center offer free information and assistance to seniors on such issues as staying safe, avoiding financial scams, avoiding harassment and abuse, filling out health care proxies, and other legal matters. In addition, information and assistance on domestic violence and family matters will also be provided. The Pace Women’s Justice is one of the largest legal services providers in Westchester County, specializing in domestic violence and elder abuse, and serving over 2,500 clients each year. Bi-lingual assistance available. Visit their website for more information here.
SENIOR BENEFITS INFORMATION CENTER
Trained counselors help those 60 and older understand and manage Medicare health insurance and access related services to which they are entitled such as food stamps, weatherization and heating assistance, home repair, and caregiver support. Visit the WLS website for Senior Benefits Individual Counseling here.
HOUSING HELP FROM WESTCHESTER RESIDENTIAL OPPORTUNITIES
Information, one-on-one assistance and referrals are available from a trained advisor from Westchester Residential Opportunities (WRO) in these areas: Affordable housing opportunities in Westchester, Fair Housing, Mortgage Default, Senior Housing, Eviction Prevention, First Time and Home Buying. Drop-in, Lobby. WRO is a 50-year-old nonprofit agency offering housing services to area residents, free of charge. Check out their website here.