How Do I?

VISIT US - IN PERSON (BROWSING HOURS)
Browsing at the Main Library:
Over these past months, we have spent a significant amount of time preparing for each stage of reopening. Our primary concern is the safety and well-being of our staff and our patrons. Stage 1 allowed for Curbside Pick-up. We have initiated Step 2, which will allow for browsing of materials for specific, limited times. State Guidelines permit only 25% capacity of building occupancy at a time, which means we can have 57 patrons in the building at a time.   
 
The hours for “browsability” and for Curbside Pick-up will be: Mondays through Fridays, 10 am to 12 noon and 2 pm to 4 pm. There will be additional hours on Mondays and Thursdays, from 6 pm to 8 pm and on Saturdays from 10 am to 12 pm and 2 pm to 4 pm. In between each session, library staff will be disinfecting all surfaces, railings and rest rooms used by the public. 
 
Admission to these sessions will be on a first-come, first-served basis, and will be from the Memorial Highway entrance only. This entrance is wheelchair-accessible. When patrons arrive for a session, they will be asked to review a card with guidelines. All patrons must wear a mask covering nose and mouth. 
 
During this initial stage, we are unable to provide access to public computers, except for the computers with the online catalogs. The photocopier will be available, using a Trac Card or coins. Patrons will need to provide their own change.

Public service staff will provide assistance at the circulation desk, in the children’s room, at the reference desks on all three floors, and in the teen room. 

The Friends of NRPL Bookstore will be open to 3 customers at a time on Tuesdays and Thursdays, from 10 am – 12 pm, and 2 pm – 4 pm; and on Saturdays from 10 am – 12 pm and 2 pm – 4pm. The Friends of NRPL are unable to accept donations until further notice.

There are no late fees for overdue materials.

Browsing at the Huguenot Children’s Library:
The hours for Curbside Pick-up, and for Browsing Sessions that begin September 14, are as follows: Mondays and Fridays:  10:00 am – 12:00 pm (Curbside) and 12:00 pm – 2:00 pm (Browsing); Wednesdays: 1:00 pm – 3:00 pm (Curbside) and 3:00 pm -5:00 pm (Browsing); Thursdays:  12:00 pm – 2:00 pm (Browsing). HCL is closed on Tuesdays, Saturdays and Sundays. To learn about HCL Browsing guidelines or to schedule a Curbside Pick-up, patrons should call (914) 632-8954 or email nrplkids@wlsmail.org.

Safety Measures 
NRPL staff has been trained in social distancing protocols and are always required to properly wear personal protective gear, (masks and/or face shields and, at the circulation desk, disposable gloves.) Temperatures of staff are taken each day; anyone with a fever will be sent home. 
 
All incoming materials, whether from another library or our own book drop-off bins, are quarantined for 72 hours, in accordance with recent findings of an IMLS Study.  

In between each public “browsability” session, library staff disinfects all surfaces, railings and rest rooms used by the public. 
CURBSIDE PICK-UP

Curbside Pick-up at the New Rochelle Public Library!

  1. Search the WLS catalog or call us at 914-813-3737.
  2. Place your holds on materials you wish to borrow.
  3. You will be notified by email, text or phone that your holds are available.
  4. To schedule a pickup at the Main Library: Call our reference desk at 914-813-3737 or email us at NRPLcurbsidedelivery@wlsmail.org to schedule your pickup time. To schedule a pickup at Huguenot Children’s Library (HCL): Call (914) 632-8954 on Monday and Wednesday from 9:30-1:30, or Thursday 1:00 – 5:00, or emailing us at nrplkids@wlsmail.org.  
  5. For main library pick-ups, pull up to the Lawton Street entrance. Call (914) 813-3737 and we’ll bring your materials out to you. For pick-ups at HCL, pull up to the front of HCL. Call (914) 632-8954 and we’ll bring your materials out to you.

Pickup is available at the Main Library at the Lawton Street entrance. The schedule is as follows:

Monday 10:00 am – 12:00 pm, 2:00 pm – 4:00 pm and 6:00 pm – 8:00 pm

Tuesday 10:00 am  – 12:00 pm and  2:00 pm – 4:00 pm

Wednesday 10:00 am – 12:00 pm and 2:00 pm – 4:00 pm

Thursday 10:00 am – 12:00 pm, 2:00 pm – 4:00 pm and 6:00 pm – 8:00 pm 

Friday 10:00 am – 12:00 pm and 2:00 pm – 4:00 pm

Saturday 10:00 am – 12:00 pm and 2:00 pm – 4:00 pm

Pickup is available at the Huguenot Children’s Library. The schedule is as follows:

Monday  10:00 am – 12:00 pm

Wednesday 1:00 pm – 3:00 pm

Friday 10:00 am – 12:00 pm

Librarians are answering phone calls to help with research questions, book suggestions and assistance with accessing our wealth of on-line resources. Call (914) 813-3737, Mondays through Fridays, 9:00 am – 4:30 pm.

USE MY LIBRARY CARD

Circulation Desk (2)Apply for a library card

Due to COVID-19, NRPL currently issues temporary library cards online! Fill out this form (English or Spanish) and you will be emailed a temporary library card number once your application has been processed.
New Rochelle residents and property owners are eligible for a library card. If you do not live in Westchester, but attend a New Rochelle school or are employed by a New Rochelle business, you are eligible to apply for a New Rochelle Public Library card. Westchester residents not living in New Rochelle should apply for a library card at their local library. Young children must be accompanied by a parent or legal guardian with photo ID. Students in middle school and high school may apply for a card on their own with a current school schedule or school ID.

Simply bring photo ID with proof of current New Rochelle residency to the library Registration Desk. Residents may use a driver’s license, New York State ID, or photo ID from a consulate or embassy. Otherwise, you may bring in photo ID and two of the following to prove residency: property tax bill, utility bill, receipt or lease, recently cancelled mail sent to your name and current New Rochelle address, or documentation of employment in New Rochelle.

A non-resident card is issued by the Westchester Library System for an annual fee of $75.00 for anyone not covered above.

The library will not retain copies of identification.

What can you do with your library card?

You can borrow books, CDs, DVDs, etc. from any public library in Westchester County. It allows access to the library’s many Internet terminals. It allows access to Library-card-copyour vast, downloadable collection of ebooks, audiobooks, magazines, movies, and more. You can place a hold or renew materials 24 hours a day online. It allows access to numerous online databases containing newspaper & magazine articles, business and genealogical information, and more. You can return materials to any public library in the Westchester Library System even if the material was not checked out from that library.

Report a lost or stolen library card

Lost library cards should be reported immediately to prevent unauthorized use. Notify the library of a lost library card by calling the Registration Desk during regular library hours at (914) 813-3722.

Renew your library card

Library cards expire after 3 years. To renew your card, please visit the Registration Desk with your library card, proof of identity and proof of your current home address. Library cards can also be renewed at any of the Westchester Library System member libraries.

BORROW & RENEW MATERIALS

Borrowing policies

Loan periods
  • 7 days—Express books, DVDs, and magazines
  • 14 days—New fiction books
  • 21 days—Books, audiobooks, and music CDs

Fine schedule

All overdue materials carry a fine for each day late. Following are the fines per item:
  • DVDs: $1.00 per day
  • Express books: $0.20 per day
  • Adult & YA books: $0.10 per day
  • Audiobooks: $0.10 per day
  • Music CDs: $0.10 per day
  • Children’s books: $0.05 per day
Seniors receive a 50% discount on all overdue fines, except on children’s books. The maximum fine for any overdue item is $5.00.
To avoid overdue fines, renew online or by phone during regular library hours (914) 813-3722. Most items can be renewed once, with the exception of Express items and items that are on hold for another patron.

Policy for borrowing DVDsFirst Floor - Adults (1)

You may borrow up to ten DVDs. The loan period for DVDs is 7 days. However, there is a borrowing limit of 3 for our Express DVDs. These are new releases that can be identified by the 7-day label on the spine. The fine for returning DVDs late is $1.00 per item, per day.

How to renew

Have your library card number ready and log in to your library account by clicking here to renew online, 24 hours a day, or call the library Circulation Desk during regular library hours on (914) 813-3722.

How to place a hold (reserve materials)

The library’s online catalog contains materials in the 38 member libraries of the Westchester Library System. You can borrow any material listed in the catalog and have it delivered to the library of your choice by placing a hold on it, as prompted by the catalog’s instructions. Have your library card ready, as you will be asked to submit the barcode found on the back of the card. When the hold is available you will be notified via phone or email. The item will be held for you at the check out desk for 7 days.

How to request an item from outside of the Westchester Library System

If you are unable to locate the book you need at any of the public libraries within the Westchester Library System, we will try to borrow it from a library outside of Westchester. This usually takes a couple of weeks (books are mailed) and there may be a fee charged by the loaning institution. Place your request in person at the 2nd floor Reference Desk or call (914) 813-3737.

RESERVE A COMPUTER

How to reserve a computer

Residents of New Rochelle and Westchester County need a valid library card to reserve selected public-access Internet computers at the library. Computers may be reserved in advance. Call the Reference Desk at (914) 813-3737 or (914) 813-3746 and request the time you wish to use a computer. When at the library you may log onto any unused computer without making a reservation. Use the Reservation Station to schedule the next available computer when all computers are in use. Printing is $0.15 per page black and white, $0.50 for color and requires the purchase of a $0.50 print card.

TAKE A COMPUTER CLASS
Computer classes are offered at the library free of charge. Printed calendar/class schedules are available on each floor reference desk. Patrons must sign up for each class in advance in order to reserve a place as space is limited. Register in person at the 2nd floor Reference Desk or call (914) 813-3737 or (914) 813-3746. Walk-ins are welcome if space is available.

Check out our online calendar to see our current schedule of classes.

USE WIRELESS/WIFI PRINTING
Did you know that patrons can send documents to the library for printing from just about anywhere? There are several different methods, use the one that best suits your needs.

  • Click here and upload your document. You will be asked to enter an email address, that email address will be used to collect your print job at the library.
  • Download the PrinterOn app for your smartphone or tablet, click here.
  • Email the document you wish to print:
    For black & white printing, email your file to wls-new-bw@printspots.com
    For color printing, email your file to wls-new-color@printspots.com
To retrieve a print job, just stop by the library’s print release stations located at the Main Library’s 1st and 2nd floors.  All print jobs will be held for 2 hours. Printing costs $0.15 per black & white page and $0.50 per color page, and requires the purchase of a $0.50 print card.
BORROW A MUSEUM PASS
Museum Pass ProgramThanks to a generous gift from the New Rochelle Public Library Foundation, patrons of the New Rochelle Public Library may visit many local museums for free (or at a discount) with our Museum Pass Program.

The following museums are currently participating in the program:
  1. American Museum of Natural History (2 Individual Passes)
  2. Bruce Museum
  3. Children’s Museum of Manhattan
  4. Children’s Museum of the Arts
  5. Cooper Hewitt Smithsonian Design Museum
  6. DiMenna Children’s History Museum/New York Historical Society
  7. El Museo del Barrio (No pass needed – just show your NRPL Library Card) 
  8. Guggenheim Museum
  9. Hudson River Museum
  10. Intrepid Sea, Air & Space Museum
  11. Katonah Museum of Art
  12. Museum of Modern Art (MoMA is closed for renovation until October 20, 2019 however you can use this museum pass to visit MoMA PS1)
  13. Museum of the City of New York
  14. Neuberger Museum of Art
  15. New York City Fire Department Museum
  16. New York Transit Museum
  17. Paley Center for Media
  18. Stamford Museum & Nature Center
  19. Stepping Stones Museum for Children (Discounted)
  20. Sugar Hill Children’s Museum of Art & Storytelling 
  21. Stone Barns Center for Food & Agriculture (Weekends, Seasonal)
  22. The Frick Collection
  23. The Jewish Museum
  24. Westchester Children’s Museum
Please read the policy below, then CLICK HERE to reserve your pass. Contact the First Floor Information Desk at the Main Library with any questions; (914) 813-3718.

New Rochelle Public Library
Museum Pass Policy

  • Museum Passes are available to New Rochelle Public Library adult cardholders with library accounts in good standing.
  • Passes may be reserved up to 1 month in advance and patrons may reserve passes using the online reservation system (available on our website here) or by phone (914-813-3718) or in person.
  • Passes must be checked out and returned in person to the 1st Floor Information Desk at the main New Rochelle Public Library (located at 1 Library Plaza) no later than 15 minutes before closing time.
  • Passes may be checked out for 3 days and may not be renewed.
  • Patrons will be charged $10.00 for each day that the pass is overdue.
  • Patrons will be charged $10.00 if the pass is returned in the book-drop or to any other library.
  • Patrons will be charged the replacement cost of the pass if the pass is not returned within 1 week of the due date.
  • Patrons are responsible for knowing the number of people allowed free entry with the Museum Pass that they borrow.
  • Patrons are responsible for knowing the operating days and hours of the museum that they plan to visit.
  • A person or family may borrow only one pass at a time and are limited to 4 reservations within a 30-day period.
  • Per our agreement with the museums, the New Rochelle Public Library requests that a family not use 2 of the family’s library cards to reserve 2 passes to the same museum.  Violating this rule may result in cancellation of the reservation and loss of future Museum Pass privileges.
  • Patrons must cancel reservations that they cannot keep by contacting the library at 914-813-3718.
  • Reservations should be cancelled 24 hours before the patron is scheduled to pick up the pass.
  • A reservation that is not cancelled before the pick-up date will count as 1 of the 4 reservations allowed in a 30-day period.
  • If a patron does not visit the museum after checking out the Museum Pass, the reservation will still count as 1 of the 4 reservations allowed in a 30-day period.
  • The patron who picks up the pass must be the same patron whose name and number are on the reservation.
  • When picking up the Museum Pass, the patron will sign a contract agreeing to all rules governing the Museum Pass Program.
  • The New Rochelle Public Library reserves the right to refuse to issue a Museum Pass to a New Rochelle patron if the patron does not agree to the terms of the contract or has a history of not returning a pass on the due date or has not paid the late or lost fees that they have incurred.

Adopted by the NRPL Board of Trustees on February 8, 2018.


Click here for a printable version.
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FIND THE LIBRARY'S NEWSLETTER

Become a Friend of the New Rochelle Public Library and receive a bimonthly mailing of the Library’s newsletter. We also have a number of copies available at the New Rochelle Public Library and Huguenot Children’s Library.

You may also view the current newsletter online; click here for the March April 2020 newsletter.

TAKE AN ONLINE CLASS
All you need is your Library Card!

All you need is your Library Card!

Browse our Online Learning section and find numerous resources for further education. For example, you can get ready for your New York State Driver Permit test with DrivingTests.org, or prepare for exams ranging from the TASC (which replaced the GED in New York), to Civil Service, to the MCAT and more through Learning Express Library 3.0.

Lynda.com is a leading online learning company that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. This website offers thousands of video courses covering subjects ranging from AutoCAD to ZBrush and everything in between. 
PROCTOR A TEST
As a public service, librarians at the New Rochelle Public Library are available to proctor exams for students. The following conditions apply:

FEES

There is no fee for residents of New Rochelle. Non-residents will be charged a fee of $25 per test.

SCHEDULING AN EXAM:

  • Advance notice of 1 week is required. There will be no drop-in test proctoring.
  • Students who need a test proctored should direct the testing institution to contact the Reference Department at (914) 813-3737 after checking our posted policy to see if it meets their needs. All telephone inquiries must be followed by a written request via a printable form available on our website and proctor agreement including all restrictions and requirements.
  • Tests can be proctored during the library’s operating hours Monday—Saturday depending on staff availability. Please be aware that staffing is often limited after 5 on weekdays and on Saturdays.
  • Student is responsible for arranging for the exam to be delivered to the library and determining that it has actually arrived.
  • Student must provide all supplies for taking the exam: pens/pencils, paper, calculators, etc.
  • Exams cancelled or postponed due to illness, weather or other unforeseen circumstances will be rescheduled as staffing allows.

SUPERVISION

  • Proctor will check photo ID and make sure it matches name given for exam.
  • Nature of the exam must be clearly stated: open book, closed book, online, written.
  • Items allowed/prohibited in the test are must be clearly stated: calculator, student’s laptop, cell phone etc.
  • The proctor will hand the student the exam, time the exam, use an institution-supplied password to log the test taker into an online exam, and collect the exam from the student at the appointed time.
  • Every effort will be made to provide a secure location for the exam; however, we are a busy library and cannot guarantee that student will be under constant supervision during the test. Student will be checked periodically.
  • The proctor will not sign a proctoring statement that attests to more than they are able to do. The proctor will not enter his/her personal information (Social Security #, driver’s license, home phone/address) on the proctoring materials.
  • A contact number or email must be provided for the issuing institution in case any problems need to be resolved.

FACILITIES

  • Whenever possible, an enclosed study area will be made available to test takers; however, there may be times when only open areas of the library are available.
  • For online exams, the library will make a public computer available to the student. With advance notice, time limits over 1 hour can be arranged so that the exam is not interrupted.
  • It is the student’s responsibility to ensure that library computers are adequate for their test taking requirements
  • The library cannot proctor online exams that require the installation of special software or the modification of existing computer settings. If the test taker uses a personal laptop, the library provides wireless access.
  • Library staff will not advise or assist in configuring personal laptops or software.

RETURNING THE EXAM

  • The library will not pay for postage or other shipping charges. If library staff is required to mail completed exam back to the testing institution the student or testing institution must provide the envelope or package as well as postage or tracking # if such is required. If the testing institution allows return via fax, that information should be included in the original instruction packet sent to the library. The library cannot assume responsibility for completed tests not received by the testing institution. The student must contact the institution to determine if the completed test was received.
  • The library will not scan completed print exams and email them as attachments. The library will fax completed exams if requested.
  • Copies of the exam are not retained after the exam is taken. Exams not completed by the student within 7 days will be shredded or returned to the testing institution if such return is requested.

Approved by New Rochelle Public Library Board of Trustees on May 3, 2012.

RENT A FACILITY
NRPL-1293The library’s 138-seat Ossie Davis Theater and 35-seat Meeting Room can be used by community organizations for activities and purposes that are in keeping with the library’s educational, cultural and social goals, including meetings of non-profit organizations held during library hours and co-sponsored by the library, and events and programs sponsored by organizations beyond library hours. Priority in use of library facilities is given to library programs. Click here for the Facility Use Policy, Guidelines and Schedule of Fees. Click here to download an application for use of facilities.

For more information, please contact the Community Relations office at (914) 813-3706.
FIND THE HOURS OF OPERATION
The hours of operation are listed in the right sidebar (scroll down if you are viewing the website on a mobile device) and below. Please note, the second and third floors of the Main Library close ten minutes earlier. All computers are shut down ten minutes before closing.

HOURS OF OPERATION:

Main Library Huguenot Children’s
Library
Monday 9am – 8pm 10am – 6pm
Tuesday 9am – 8pm 10am – 5pm
Wednesday 10am – 6pm 10am – 6pm
Thursday 9am – 8pm 10am – 6pm
Friday 9am – 5pm 10am – 5pm
Saturday 9am – 5pm 10am – 5pm
Sunday 1pm – 5pm Closed

 

VOLUNTEER AT THE LIBRARY
The Friends of the New Rochelle Public Library are always in need of more help. If you have some free time, the Friends would love to hear from you – the only requirement is the ability to carry a box of books! Contact the Friends on (914) 813-3705. 
FREQUENTLY ASKED QUESTIONS
Still in need of answers? Take a look at our Frequently Asked Questions page. If that doesn’t help, contact us and we will do our best to help you!
EN ESPAÑOL

Solicite una tarjeta de la biblioteca

Residentes y propietarios de New Rochelle, estudiantes que asisten a las escuelas locales y empleados de empresas en New Rochelle califican para solicitar una tarjeta de la biblioteca de New Rochelle. Simplemente presente prueba de identidad y residencia en el mostrador de inscripción de la biblioteca. Los residentes pueden mostrar una licencia de conducir o una chequera con su nombre y dirección impresa como prueba de residencia. De lo contrario, puede presentar uno de los siguientes para comprobar su residencia: recibo de alquiler, factura de electricidad, gas o teléfono, una postal o un sobre reciente cancelado y repartido por el correo. Los estudiantes que asisten a la universidad en New Rochelle pueden usar un carnet de la universidad o una cuenta de matrícula pagada. Los empleados deben proporcionar documentación de empleo en New Rochelle. Ahorre tiempo llenando una solicitud en internet y tráigala a la biblioteca. Para personas que no califican en las categorías anteriores, Westchester Library System le emitirá una tarjeta de “no residente”. Esta tarjeta le sirve en cualquier biblioteca de Westchester Library System y se emite por un año por un costo de $75.00.

¿Qué puede hacer con una tarjeta de la biblioteca?

Puede pedir prestados libros, CDs, DVDs, etc. desde cualquier biblioteca pública en el condado de Westchester. Le permite acceso a las tantas computadoras con conexión a internet. Puede reservar o renovar materiales 24 horas al día en internet. Le permite acceso a numerosas bases de dato en internet que contienen artículos de diarios y revistas, información sobre negocios, información genealógica y más. Puede devolver materiales a cualquier biblioteca pública de Westchester Library System aunque los materiales no hayan sido obtenidos en esa biblioteca.

Reporte una tarjeta perdida o robada

Las tarjetas de la biblioteca perdidas deben ser reportadas inmediatamente para evitar el uso no autorizado de las mismas. Notifique a la biblioteca de la tarjeta perdida llamando al mostrador de circulación durante horas de atención al (914) 813-8140.

Reglas de préstamo

Períodos de préstamo
  • 7 días—Libros Express, DVDs, y revistas.
  • 14 días—Libros nuevos de ficción y CD-Roms para niños.
  • 21 días—Libros, libros en casete, libros en CD, “playaways” y CDs de música.


Calendario de Multas

Todos los materiales atrasados tienen una multa por cada día de retraso. Las multas por cada material son:
  • DVDs: $1.00 por cada día
  • Libros Express: $ 0.20 por cada día
  • Libros para Adultos y libros YA: $ 0.10 por cada día
  • Libros en casete o CD: $ 0.10 por cada día
  • CDs de música: $ 0.10 por cada día
  • Libros para niños: $ 0.05 por cada día
Los personas de edad reciben un 50% de descuento sobre todas las multas, excepto sobre libros para niños
La multa máxima por cualquier material atrasado es $5.00 Para evitar multas, renueve en internet o llamando al (914) 813-8140 durante las horas de atención. La mayoría de los materiales se pueden renovar una vez, con la excepción de los materiales Express y los materiales que están reservados por otra persona.


Reglas de préstamo de DVDs

Puede tomar prestado hasta 10 DVDs sin límite. El período de préstamo para ambos es de 7 días. La multa por devolver los videos y DVDs atrasados es de $1.00 por cada uno, por día.

Como renovar

Para renovar en internet 24 horas al día tenga listo su número de tarjeta de la biblioteca o llame al mostrador de circulación al (914) 813-8140 durante las horas de atención.

Como realizar una reserva

El catálogo de la biblioteca que se encuentra en internet contiene materiales de las 38 bibliotecas de Westchester Library System. Puede tomar prestado cualquier material que figura en el catalog y puede pedirlo a cualquier biblioteca que desee reservándolo, siguiendo las instrucciones del catálogo. Tenga lista su tarjeta de la biblioteca ya que necesitará proveer el número de código de barra en el frente de la misma.

Como solicitar un material fuera de Westchester Library System

Si no puede conseguir el libro que necesita en ninguna biblioteca pública dentro de Westchester Library System, trataremos de pedirlo prestado a una biblioteca fuera de Westchester. Esto normalmente lleva un par de semanas (los libros son enviados por correo) y puede haber una tasa de la institución prestamista. Haga su solicitud en persona al mostrador de referencia en el segundo piso.

Clases de Computacion

La Biblioteca Pública de New Rochelle ofrece clases de computación/Internet gratuitas. Haga clic en el calendario de eventos y clases (Calendar of Events & Classes) para una lista de las próximas clases. Inscríbase en internet utilizando el calendario o llámenos al (914) 813-3737.

Como reservar una computadora

Los residentes de New Rochelle y del condado de Westchester necesitan una tarjeta de biblioteca válida para reservar ciertas computadoras de acceso público a internet en la biblioteca. Las computadoras se pueden reservar con antelación. Llame el mostrador de referencia al (914) 813-3737 y solicite la hora a la cual quiere usar la computadora. Cuando estéen la biblioteca, puede utilizar cualquier computadora libre sin realizar una reserva. Cuando todas las computadoras estén en uso, puede utilizar la estación de reservas (Reservation Station) para reservar la próxima computadora que se desocupe. Para imprimir, debe comprar una tarjeta de impresión (TracCard) de $0.50. Cada página cuesta $0.15.